| Ticket # | Subject | Customer | Department | Priority | Status | Last Reply | Actions | |
|---|---|---|---|---|---|---|---|---|
| #TKT-2024-001 |
License activation issue
Customer unable to activate license key
|
JD
John Doe
john.doe@example.com
|
Technical | High | Open |
2 hours ago
by Customer
|
|
|
| #TKT-2024-002 |
Billing inquiry
Question about invoice charges
|
JS
Jane Smith
jane.smith@example.com
|
Billing | Medium | In Progress |
1 day ago
by Admin
|
|
|
| #TKT-2024-003 |
Feature request
Request for new API endpoint
|
MJ
Mike Johnson
mike.j@example.com
|
Sales | Low | Waiting Reply |
3 days ago
by Customer
|
|
|
| #TKT-2024-004 |
Account access issue
Unable to login to customer portal
|
SW
Sarah Wilson
sarah.wilson@example.com
|
General | Critical | Resolved |
5 hours ago
by Admin
|
|
|
| #TKT-2024-005 |
Refund request
Request for service refund
|
DB
David Brown
david.brown@example.com
|
Billing | High | Closed |
1 week ago
by Admin
|
|